This 1-day course explores the ISO 9001 QMS requirements for corrective and preventive actions.

The essence of a quality management system is to imrpove customer satisfaction, which should improve business results. A properly designed and implemented corrective/preventive action system is an important key to achieving these results.

Class Hours:
8:30 a.m. - 5:00 p.m.

Course Highlights:
• Interactive group exercises
• Systematic approach for implementing corrective and preventive actions
• Discover how to avoid common pitfalls to problem solving
• Learn how to ensure that problems are permanently resolved

Course Materials:
Comprehensive participant notebook and all materials are included in the course fee.

Continuing Education Units:
Attendees who successfully complete this course are eligible to receive 1.5CEU's.

To register or for more information, call 1-800-486-4524 or e-mail us.