Smart ways of working and smart business
A growing number of our clients realize that knowledge is playing a crucial part in the competitive abilities of their organization. Developments in business, society and technology continuously require adaptations in products and services in order to meet the increasingly complex demands of the market. More and more this requires a change in how knowledge and skills are developed, organised and effectively deployed.

Compete in a knowledge-based society
Knowledge Management (KM) is about smart ways of working and about smart business. Bringing KM capability to your organization will help you to turn knowledge into action, and to manage knowledge to achieve business benefits and create competitive advantage.

Effective Knowledge Management enables businesses to

• Share knowledge across borders (functional, divisional, regional and cultural) in order to improve business performance
• Learn before, during and after activities to increase efficiency and effectiveness
• Learn from colleagues, customers and other parties to improve products and processes
• Share knowledge across borders (functional, divisional, regional and cultural) in order to improve business performance
• Learn before, during and after activities to increase efficiency and effectiveness
• Learn from colleagues, customers and other parties to improve products and processes

The Course
The Knowledge Management (KM) Course will give you an overview of different perspectives on how KM opportunities can be recognized, and how knowledge management initiatives can be developed and implemented to sustain and improve business performance.

Program
The 5 day KM Course consists of the following days
1. Introduction to KM
2. Building focus
3. Organizing for learning, knowledge sharing and transfer
4. Organizing KM projects, dealing with motivational aspects
5. Implementing Corporate memories

Intensive and practical
The five day course in a pleasant conference environment in Amsterdam consists of workshops, discussions and practical exercises in small groups and is supported by up-to-date and extensively tested learning materials.

Bring you own business case
We, at DNV-CIBIT, strive to make a firm connection between the presented approaches and your own situation. That’s why we give your own business case a prominent place in this Masterclass. During each day you will be able to work on your own business case, understanding how to implement KM successfully in your own organization. You will have ample opportunity to receive feedback from our consultants and share experiences with other participants.

Share the experience
DNV-CIBIT has many years of experience in organizing various courses for business professionals. Hundreds of people have attended the KM courses in the Netherlands, the UK, Italy, Germany and Taiwan. Many multinational organizations have provided participants for previous courses. Including Bank of Scotland, HSBC, Astra Zeneca, Shell, Unilever, KLM, Amsterdam Airport Schiphol, the World Nature Fund (WNF), ABN AMRO, Sellafield and many other companies and non-profit organizations. The KM course offers you the state of the art in the field: theories, methods, instruments and business cases that help you to become a successful KM practitioner.

Benefits of attending the KM Course

• Learn from our experienced facilitators about the state of the art in the field of Knowledge Management
• Motivated management professionals can raise their levels of knowledge and skills in a relatively short time
• Be able to recognize KM opportunities, and apply the KM concepts to deliver effective solutions
• Interact with colleagues

Trainers
The trainers are proficient knowledge management consultants. They have at least ten years working experience in the knowledge management field.

_{DNV-CIBIT Knowledge Management Consultants and Educators}

Target group
The program is aimed at people who want to expand their skill set in order to deliver effective KM solutions in their companies.

Details
The course will take place in Amsterdam centre. De dates are:

More information, pricing and enrolment
The costs are 4990 euro per person, excluding flight, hotelstay, facilities and catering. The costs are free of VAT. If you would like to register for this course please fill out the form. For more information please contact Programme Manager Suzan de Kleer by e-mail or telephone +31-30-2308989.

Please note: The course will only continue with the enrollment of at least 9 participants. DNV-CIBIT will inform you the 20th of August 2009 whether there are sufficient participants for this course. Please hesitate booking a flight and hotel untill you recieved an affirmation of DNV-CIBIT on August 20. DNV-CIBIT can't be held responsible for costs made by participants.

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