nDNV ERS receives a distress call from the vessel or the client's emergency team.

nDNV ERS replies to the sender and musters the ERS team on duty. The ERS team establishes a secondary line of communication with the vessel or client's emergency redundancy team.

nThe means of communication used are: telephone, telefax, e-mail

nDuring the incident continuous communication is held between the DNV ERS team and the vessel/client's emergency team regarding transfer of data and any necessary action.

nThe involvement of the DNV ERS team normally concludes with written advice to the Master/client's emergency team.